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Domains are sold for a certain number of years. Renewal may be automatic or can be only at your request.


Renewing Options

When a domain is set purchased you are given an "Auto-Renew" checkbox. If set that domain will be automatically renewed each year for one additional year. The renewal occurs 30 days prior to domain expiration.    If not set you will have to write to help@hotdoodle.com to get the domain renewed.

Renewals cost $15 per domain per year.


Finding Your Status

When you "Config Domains" or "Get Domains" and see your domain listed you will see messages such as the following:

  • Automatically renewing on 02/13/11
  • Expiring on 09/03/10, write to help@hotdoodle.com to get it renewed
  • Will not be renewed when it expires on 05/09/10

The difference between "Expiring on" and "Will not be renewed" is that we have already been told by the domain owner that they do not want the "Will not be renewed" domain to be renewed.


Reminder Emails

There are two sources of reminder emails

  • Emails from OpenSRS, the whole-seller from which we acquired the domain for you. These emails tend to be poorly formatted and can be confusing.
  • Emails from HotDoodle. These emails have the full context of your site and domain and are more clear.

Emails occur around 90, 60, and 30 days prior to domain expiration. These serve to either let you know that your domain is expiring and that you need to take action, or that you domain will be renewed and that you will be charged unless you take action.


Renewing or Cancelling an Expected Automatic Renewal

To change your domain's renewal status, write to help@hotdoodle.com telling us the domain and the change you need.

Important: You need to request your changes before the renewal or expiration. Once your domain has been renewed the charges have been incurred and cannot be reversed.


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